Shipping policy
Shipping Overview
At Lost Scents, we offer express shipping to ensure your order arrives quickly and efficiently. We are committed to delivering your perfumes within 3-4 business days across India.
2. Shipping Times
- Processing Time: Orders are processed within 1 business day of receipt.
- Delivery Time: Express shipping typically takes 3-4 business days from the date of dispatch, depending on your location.
3. Shipping Charges
- Standard Shipping: Free on orders over Rs. 999/-.
- Expedited Shipping: Available at checkout with associated costs.
4. Order Tracking
- Tracking Information: Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your shipment’s progress online.
5. Delivery Areas
- Pan-India Coverage: We deliver to all locations across India. Delivery times may vary based on the destination.
6. Delivery Issues
- Delayed Deliveries: If your order is delayed beyond the expected delivery time, please contact us at contact.lostscents@gmail.com
- Damaged or Lost Packages: If your package arrives damaged or is lost in transit, contact us immediately. We will assist you in resolving the issue.
7. Contact Us
For any shipping-related inquiries or concerns, please reach out to our customer service team:
- Email: contact.lostscents@gmail.com
- Phone: 9810485794