Effective Date: 17th September 2024

Welcome to Lost Scents! These Terms and Conditions govern your use of our website and the purchase of any products from Lost Scents, located at 6-35/138, SFS DDA FLATS, Sector-6, PKT 1, DWARKA, PH-1 NEW DELHI, Dwarka Sec-6, Dwarka, New Delhi, South West Delhi, Delhi – 110075, India (“we,” “us,” “our”). By using our website or purchasing products from us, you agree to these Terms and Conditions. Please read them carefully.

General use of website

By accessing and using our website, you agree to comply with these Terms and Conditions. You must be at least 18 years old or have parental consent to use the site.

Products and services

Lost Scents offers a range of cosmetic and personal care products available for purchase through our website. All product descriptions, including prices, designs, and availability, are subject to change at any time without prior notice. We reserve the right to modify or discontinue any product or service without notice.

Pricing and payments

All prices on our website are in INR and inclusive of applicable taxes. We strive to ensure accurate pricing, but errors may occur. If we discover an error in pricing, we will notify you and give you the option to reconfirm your order at the correct price or cancel it. Payments must be made through the methods provided on the website.

Order and shipping policy

All orders placed through our website are subject to acceptance by Lost Scents. We reserve the right to refuse or cancel any order for any reason. Upon successful order confirmation, you will receive a shipping confirmation email with tracking details. Shipping times and costs vary based on location, and we are not responsible for any delays caused by the shipping provider.

Return and refund policy

Refer to : https://lostscents.in/refund_returns/

All content on the Lost Scents website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the exclusive property of Lost Scents or its content suppliers and is protected by Indian and international copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or use any content without our express written consent.

User responsibilities

You agree not to:

Use our website for unlawful purposes.

Engage in any activity that interferes with or disrupts the website’s operations.

Upload or transmit any content that is abusive, defamatory, or harmful.

Limitation of liability

Lost Scents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website or the purchase of products, including but not limited to damages for loss of data, profits, or goodwill.

Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. Your continued use of our website after any changes indicates your acceptance of the new terms.

CONTACT US

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Email: contact.lostscents@gmail.com
• Phone: 9810485794
• Address: G-35, SFS DDA FLATS, SECTOR-6, POCKET-1, DWARKA, NEW DELHI 110075

: