Shipping Policy

1. Shipping Overview

At Lost Scents, we offer express shipping to ensure your order arrives quickly and efficiently. We are committed to delivering your perfumes within 3–4 business days across India.

2. Shipping Times

Processing Time

Orders are processed within 1 business day of receipt.

Delivery Time

Express shipping typically takes 3–4 business days from the date of dispatch, depending on your location.

3. Shipping Charges

Standard Shipping

Free on orders over Rs. 999/-.

Expedited Shipping

Available at checkout with associated costs.

4. Order Tracking

Tracking Information

Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your shipment’s progress online.

5. Delivery Areas

Pan-India Coverage

We deliver to all locations across India. Delivery times may vary based on the destination.

6. Delivery Issues

Delayed Deliveries

If your order is delayed beyond the expected delivery time, please contact us at contact.lostscents@gmail.com.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, contact us immediately. We will assist you in resolving the issue.

7. Contact Us

For any shipping-related inquiries or concerns, please reach out to our customer service team:

Email

contact.lostscents@gmail.com

Phone

9810485794