1. Shipping Overview
At Lost Scents, we offer express shipping to ensure your order arrives quickly and efficiently. We are committed to delivering your perfumes within 3–4 business days across India.
2. Shipping Times
Processing Time
Orders are processed within 1 business day of receipt.
Delivery Time
Express shipping typically takes 3–4 business days from the date of dispatch, depending on your location.
3. Shipping Charges
Standard Shipping
Free on orders over Rs. 999/-.
Expedited Shipping
Available at checkout with associated costs.
4. Order Tracking
Tracking Information
Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your shipment’s progress online.
5. Delivery Areas
Pan-India Coverage
We deliver to all locations across India. Delivery times may vary based on the destination.
6. Delivery Issues
Delayed Deliveries
If your order is delayed beyond the expected delivery time, please contact us at contact.lostscents@gmail.com.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, contact us immediately. We will assist you in resolving the issue.
7. Contact Us
For any shipping-related inquiries or concerns, please reach out to our customer service team:
contact.lostscents@gmail.com
Phone
9810485794